Collaboration, connectivity and communication are the need of the hour for organizations.
It is a constant endeavor to improve employee interactivity and create seamless experiences for customers while having real-time engagements with the field force.
Mobility is redefining the rules of user experience with anytime, anywhere availability and is now a necessity for future-ready, borderless global enterprise.
Employee Services - for productivity improvement (up to 30%) through simple workflows and optimized processes
Field services - for seamless and affordable access to business critical information anywhere, anytime
Consumer services - for a unique customer experience through intuitive and personal interactions across touch points
Process Map Analysis - Impact of Mobility on the existing processes
Process Score Cards - Score the impact based on business value i.e. high, medium, low
Gap Analysis - Identify new processes and gaps in existing processes based on future state
Current Versus Future State - Define roadmap and transition plan to achieve the future state
Business Impact/ROI Analysis - Analysis of business outcome and identify minimum value proposition
Increased customer acquisition and revenue
Improved customer satisfaction and loyalty
Increased employee productivity and collaboration
Reduced operational cost